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Recall Information


Kent Pet Group Issues Voluntary Recall on By Nature Active Defense+ 95% Canned Dog Food

As a brand committed to delivering pet foods with the most advanced nutrition and uncompromising safety standards, Kent Pet Group is writing to inform you that three batches of our By Nature® Active Defense+™ 95% Canned Dog Food lineup, currently on hold in your facility, are being recalled and will be retrieved from your warehouse. This product is being recalled voluntarily due to excessive levels of vitamin A, calcium and/or phosphorous.

Expert review indicates there are no immediate health risks associated with consumption of the products with excess levels of calcium and phosphorus, except in the case of giant breed puppies. In addition, published research supports the conclusion that there is no immediate health risk associated with the consumption of the products found to contain excess vitamin A, except in the case of puppies.


Expert review indicates there are no immediate health risks associated with consumption of the products with excess levels of calcium and phosphorus, except in the case of giant breed puppies. In addition, published research supports the conclusion that there is no immediate health risk associated with the consumption of the products found to contain excess vitamin A, except in the case of puppies.


We initiated contact with the FDA and are following the agency’s guidance on retrieving this product from the market. We now ask that you review the following information carefully, so the impacted product is handled appropriately.


Out of an abundance of caution, we previously asked you to place a hold on eight 95% Canned Dog Food recipes. After completing the additional testing, two batches were determined to have excess vitamin A, calcium and phosphorous. One batch was found to have excess calcium and phosphorous. Only these three batches are being recalled.

 

 

 

 

 

 


Of the remaining product that you currently have on hold in your facility, please continue to hold until further action is recommended.

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Last updated 6/24/2015


Nylabone Issues Voluntary Recall on Puppy Starter Kits

Nylabone® is proud of our well-earned reputation for safety, quality and excellence in our products since our first dog toy was manufactured in 1955. As pet parents ourselves, we at Nylabone have the safety and well-being of our customers’ dogs first and foremost in our minds with every single product we make. It was during one of our many quality control tests that we identified a small lot of Puppy Starter Kits with a dog chew that tested positive for salmonella.

The positive test was in one single lot (LT 21935), a small number of less than 3000 pieces of Nylabone Puppy Starter Kits made in our facilities in Neptune City, NJ. While only a small quantity shipped, we never-the-less followed FDA procedures for a recall. While none of the affected lot was sold to you, we feel this information is important to share with you. In the event you have any inventory questions please contact us for a return authorization.

Affected Item: Nylabone Puppy Starter Kits
Best By: 03/22/18
Lot: LT 21935
ASC Item: 4812913

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Click here to view the Additional Item Information

Last updated 4/28/2015


Primal Pet Foods, Inc. Issues Voluntary Recall on 3lb Turkey Feline Formula Due to Thiamin Deficiency

The natural products we use can vary in their nutrient profile from season to season. This led us to further validate our recipes via feed trial. Further complicating this issue is the variable testing processes implemented by different labs; our lab has a very sophisticated and sensitive process to measure Thiamin levels. A lab utilizing less precise processes could yield a very different result and in this case we believe the result obtained by the FDA testing facility may be in question.

Next steps

In consideration of the FDA and our consistent desire to maintain the very highest product quality, we have decided to remove 3lb Turkey Feline Formula, Batch Code 060815 B22 from the market. This batch of Turkey Feline Formula contained 52 cases for a total of 416 units. Contact your local Primal sales rep for the specific distributors impacted.

We’re making an additional enhancement to our Feline Formulas and raising the level of Quinoa Sprout powder to absolutely ensure it addresses the Thiamin requirement in any testing environment.

Affected Item: 3lb Turkey Feline Formula, Batch Code
Expiration Date: 06/05/2015
Batch Code: 060815 B22
ASC Item: 4004140

Click here to view the Press Release

Last updated 3/13/2015


Tuffy's Pet Foods, Inc. Issues Voluntary Recall of a Limited Quantity of Nutrisca Dry Dog Food

Tuffy's Pet Foods, Inc. of Perham, MN is voluntarily recalling specific lots of 4 lb. bags of Nutrisca Chicken and Chick Pea Recipe Dry Dog Food because they have the potential to be contaminated with Salmonella. Tuffy's manufactured the product for Nutrisca.

Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products. Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms. Consumers exhibiting these signs after having contact with this product should contact their healthcare providers. Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian. No Salmonella-related illnesses in people or animals have been reported to date in association with these products.

The recalled product was distributed in the 4 lb. bags nationwide to distributors, brokers, retail stores, and internet retailers. The recalled product is limited to Nutrisca Chicken and Chick Pea Recipe Dry Dog Food in 4 lb. bag sizes, bearing UPC Code "8 84244 12495 7" (found on lower back of the bag). Products included in the recall are identified by the below first 5 digits of the Lot Code (found on upper back of the bag) and "Best by Dates" (found on upper back of the bag). No other bag sizes or other Nutrisca dog food, cat food, biscuits/treats, supplements or other products, are affected by this announcement.

First five digits of Lot Codes:
4G29P, 4G31P, 4H01P, 4H04P, 4H05P, 4H06P

Best By Dates:

Jul 28 16, Jul 30 16, Jul 31 16, Aug 03 16, Aug 04 16, Aug 05 16

ASC Item #4124957

The recall was initiated after a routine sampling program by the Ohio Department of Agriculture revealed the presence of Salmonella in one 4 lb. bag of product. The company is coordinating this voluntary recall with the FDA, and is issuing the recall action out of an abundance of caution.

Consumers who purchased the 4 lb. bags of the dry dog food product subject to the voluntary recall (as identified above) should stop using the product, discard it in a safe manner (example, a securely covered trash receptacle), and contact Nutrisca at the number below for further information.
For consumer information or questions regarding this voluntary recall, please contact Nutrisca at 1-888-559-8833.

The FDA has identified a supplier to a number of manufacturers (including Barkworthies) that has had material test positive for salmonella.

Contact Information:

Media Inquiries: 1-218-346-1879

Consumer Product Information: 1-888-559-8833

Click here to view the Press Release

Last updated 02/11/2015


Barkworthies Issues Nationwide Recall of Beef Trachea Dog Chews

The FDA has identified a supplier to a number of manufacturers (including Barkworthies) that has had material test positive for salmonella. As a result, Barkworthies is recalling select lots of Barkworthies Beef Trachea dog chews because they have the potential to be contaminated with Salmonella. Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.


Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms. Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

 

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.


The recalled product was distributed nationwide beginning on October 7th, 2014. The product can be identified by the Lot Code printed on the side of the display box. This product is being recalled as it has the potential to be contaminated with Salmonella.


BARKWORTHIES 6” BEEF TRACHEA
ASC Item #7011107

Lot Code: 2804T1
Size: 1 Unit
Best Used by Date: October, 2016
UPC: 816807011107


BARKWORTHIES 12” BEEF TRACHEA
ASC Item #7011114
Lot Code: 2804T1
Size: 1 Unit
Best Used by Date: October, 2016
UPC: 816807011114


The recall was initiated after routine testing by the Colorado Department of Agriculture revealed the presence of Salmonella in a single sample of the product. No additional Barkworthies products are affected by this recall. The company has received no reports of
illness in either people or animals associated with these products to date. Barkworthies is committed to pet safety and is working closely with the FDA and state authorities on procedures to help prevent occurrences such as this in the future.

 

The recalled product should not be sold or fed to pets. For a full refund, pet owners should return all unused product to their place of purchase along with a completed Product Recall Claim Form available on the Barkworthies website www.barkworthies.com/btrecall.

More information on the recall can also be found at www.barkworthies.com/btrecall, or call toll free (877) 993-4257 Monday through Friday 9:00 am to 5:00 pm (EST).

Click here to view the Press Release

Click here to view the Customer Letter

Last updated 02/02/2015