Each month Animal Supply Co. recognizes the best of independent pet speciality retailers. These retailers exemplify excellent customer service, product merchandising, store layout, overall store attractiveness and business growth results. Animal Supply Co. is proud to honor and celebrate this business success story.
You wouldn’t expect to find a farm and feed store in the middle of downtown San Jose, CA. But that’s exactly where Sam’s Downtown Feed and Pet Supply store has been providing for all things animal - including bedding, horse and chicken feed, and high quality dog and cat food for the past 27 years. Local customers choose Sam’s Downtown Feed and Pet Supply over big box stores because of the friendly atmosphere and outstanding “old style” customer service provided by Lisa and Sam Blackford and their experienced, knowledgeable staff.
Sam’s Downtown Feed and Pet Supply is a family owned and operated business. The eight staff members are all passionate employees who have hands-on experience caring for a variety of animals. Customers are sure to have their questions answered, whether they are looking to raise pigeons, chickens or goats, or simply wondering which cat food to feed their felines. Lisa, Sam and their staff go above and beyond for shoppers, and show they care with small actions like their policy to special order any items that aren’t normally stocked.
Sam’s Downtown Feed and Pet Supply actively participates in a variety of community events. They provide the majority of feed for the San Jose Zoo and several local parks that keep livestock. Every year, they enable a local 4-H club to host sales of baby chicks in their store. The sale is a popular, highly anticipated community event. An in-store display supports new chick owners, with chick-raising tips and suggestions for feed and supplies. Sam’s Downtown Feed and Pet Supply had been supporting Bark in the Park, the country’s largest non-sanctioned dog fun day, for the past 18 years, which helps raise funds for the local Humane Society.
Through a focus on exceptional customer service and community involvement, Sam’s Downtown Feed and Pet Supply has created a successful small oasis of all things animal in a busy downtown business area.