Vendor Supply Issues

Updated 05/17/2013

Wysong

Animal Essentials
Animal Essentials Seaweed Calcium is changing to a new wide mouth jar. The formula, weight and UPC will remain the same.

4000033 AE Seaweed Calcium PWD 12z

Region Affected: ALL
Date Added: 02/18/13
Date Updated 05/16/13

Ark Naturals
Ark Naturals has changed their Sea Mobility Joint Rescue strip sizes from 4" strips to 1" squares. No package, UPC, or other changes were made to these products

Region Affected: ALL
Date Added: 01/23/13
Date Updated 05/14/13

Bergan
The following product came in with incorrect Best By dates. The vendor is done reworking the product we should expect new prodcut the week of May 20th.

3003746 PRUD Skin Coat Krill Supp Dog 88374 Oil

All Regions Affected
Last Update: 05/15/13

Big Shrimpy
We are now stocking the majority of our Big Shrimpy beds in our Denver warehouse. Some beds that we stock in Fife are set up as Special Order for Denver customers. Those skus will be transferred from Fife on our transfer truck once a month to fill those orders. The new Mosier Valley line of beds made by Big Shrimpy are also available in Fife, Stockton & Denver.

Date Added: 11/09/12
All Regions Affected
Last Update: 05/09/13

Bixbi
The Bixbi 15z Skin & Coat,Hip & Joint, and Essentials in the various flavors will not be available possibly until late May. This includes samples.

The new 5z flavors are also being affected by production issues. Because of production issues Bixbi is trying to focus on the chicken sku's primarily to get those up to speed

Production has accelerated in January and stock positions are getting better, Bixbi expects better fill rates by late May.

Region Affected: All
Resolution Date: 05/31/13
Last Update: 05/14/13

ASC has been notified of a voluntary recall BIXBI is conducting on some Jerky products.

Items Affected:

7018007 Bixbi Skin Coat Chic JRK Dog 5z Lot # 04202014 DEN-10032014 DEN
7018021 Bixbi Skin Coat BF JRK Dog 5z Lot # 04202014 DEN-10032014 DEN
7018045 Bixbi Skin Coat Lamb JRK Dog 5z Lot # 04202014 DEN-10032014 DEN
7018069 Bixbi Skin Coat Pork JRK Dog 5z Lot # 04202014 DEN-10032014 DEN
7018083 Bixbi Hip JNT Chic JRK Dog 5z Lot # 04202014 DEN-10032014 DEN
7018106 Bixbi Hip JNT BF Liv JRK Dog 5z Lot # 04202014 DEN-10032014 DEN
7018120 Bixbi Hip JNT Lamb JRK Dog 5z Lot # 04202014 DEN-10032014 DEN
7018144 Bixbi Hip JNT Pork JRK Dog 5z Lot # 04202014 DEN-10032014 DEN

Any “Best By” date between the range of April 20,2014 through October 3, 2014
Region Affected: All
Last Update: 05/14/13

By Nature/KNG
By Nature will be launching (4) new Organic Dog Stew 13z cans in May:

9014741 - By Nature Organic Chicken Stew Dog 13z

9014765 - By Nature Organic Chicken Turkey Stew Dog 13z

9014789 - By Nature Organic Chicken Salmon Stew Dog 13z

9014802 - By Nature Organic Chicken Lamb Stew Dog 13z

Date added: 04/26/13
Date Updated: 05/10/13

Canidae
We're experiencing shortages on all Canidae samples. We are only allowed 16cs per SKU per full truck. This has caused sample inventory to significantly decrease. No ETA has been given for an increased allotment of samples per PO.

Date Added: 04/30/13
Date Updated: 05/10/13

Champion/Orijen
All Champion/Orijen are being allocated a certain amount on a monthly basis. This allocation will continue into the Fall (subject to change).

Production continues to improve.

Some products will continue to have limited supply (2 to 6 week lead time).

Availability of entire line will continue to improve.

Date Added: 03/05/2013
Last Updated: 05/10/2013

Dogswell
The following message regarding Dogswell treats was received from Dogswell on 2/27/2013. ASC inventory has been seriously effected by this supply issue which as of May 16th continues to have a less than 50% - 60% fill rate from the vendor.

"Over the last few weeks, there has been a change in our competitive landscape leading to an unprecedented increase in consumer demand for our jerky products. As a result, we are in a situation where fill rates to our distributor partners will be 50-75% until our inventory recovers around April 1st. We have been working with all of our distributor partners to ensure that they are able to offer you the best possible fill rates while we replenish and increase our inventories to meet consumer demand. Should you have any questions or concerns regarding the inventory challenges that we are facing, please contact your local DOGSWELL sales representative. We thank you for your patience during this unprecedented period and for your continued support of DOGSWELL." ASC inventory has been seriously effected by this supply issue which as of April 30th continues to have a less than 50% fill rate from the vendor.

Date Added: 2/27/13
Last Update: 05/16/13
Regions Affected: All

The following notice was received from Dogswell to prevent any concerns regarding their Chicken Jerky.

"It has recently come to our attention that Milo’s Kitchen is recalling its Chicken Jerky and Chicken Grillers products nationwide due to trace amounts of residual antibiotics. Nestle Purina PetCare is voluntarily withdrawing its Waggin’ Train and Canyon Creek Ranch dog treat brands due to the same findings. We wanted to assure you that DOGSWELL and its products are not a part of this recall. In fact, as of 12/31/12, we received our approval and registration from the State of New York, the agency that first notified the FDA of their findings that initiated this recall.As always, we continually test our products for a variety of potentially harmful agents, including antibiotics, and will continue to keep up our high standards for quality and safety going forward. If you have any questions, do not hesitate to reach out to Dogswell at 888-586-5689."

Date Added: 1/09/13
Last Update: 05/16/13
Regions Affected: All

Doskocil (See Petmate)

Great Life
Great Life has issued a stop sale on the following GF Buffalo items:

1020351

1020361

4272311

4956815

They will not be available to order for another 4-5 weeks.

Regions Affected: ID
Last update: 05/14/13

Greenies (Nutro)
Pill Pockets Beef are discontinued and replaced with Hickory Smoked. There is still stock on the Pill Pockets Beef Small for ordering from Greenies but they will also be replaced by the Hickory Smoked Sku once their stock is depleted. There is stock on Pill Pockets Beef Large available to order in both Fife, Clackamas and Stockton but once they are gone there will be an auto replacement for the item.

3045400 Pill Pocket BF Dog LG 7.9z will be replaced with 3101274 Pill Pocket SMK Cap Dog LG 7.9z

Greenies is renovating their current 6z mini treat packs and the Mini-Me skus. The new 6z Treat packs are expected in ASC Distribution Centers the end of May and the Mini-Me Skus will start shipping late June. Please contact Customer Service for a conversion!

Regions Affected: NCA,PNW
Last update: 05/16/13

Grizzly
Record low salmon returns in 2012 and outstanding growth of Salmon Oil supplement has caused Grizzly to run short in supply of all Grizzly Salmon Oil supplements. Salmon returns are expected to be very good in 2013 and expect Grizzly to be back in supply around the beginning of August.

Last Update: 05/14/13

Halo
Currently experiencing excessive shortages in Stockton due to a delayed PO. This is set to deliver Friday May 10th.

Date Added: 05/09/13
Regions Affected: All
Last Update: 05/10/13

The Honest Kitchen
New HK NOTIONS currently not available. No ETA yet.

HK ProBloom and Ice Pups Repack April will be available Mid May.

Regions Affected: All
Date Added: 5/30/12
Date Updated: 05/09/13

Hounds & Gatos
Cat Rabbit available mid - end May.

Regions Affected: All
Date Added: 7/25/12
Date Updated: 05/09/13

Jones Natural Chews
ASC has been notified of a recall and stop sale on the following items:

SKU 6008190 Jones Woofers BF Patties 2pk 00819 LOT CODE 2962ASC Best By 10/22/15
SKU 6008183 Jones Woofers BF Patties SW 00818 LOT CODE 2962ASC Best By 10/22/15

Regions Affected: All
Date Added: 3/5/13
Date Updated: 05/14/13

Kaylor of Colorado

Item 48621 Sweet Harvest Complete Wild Bird No Sun 20# may run out of stock before a new crop of millet is available. Kaylor is not producing this because of the high cost of millet.

Region Affected: Stockton
Resolution Date:5/3/13
Last Update:5/15/13

KLN

KLN is having production issues with the following items:

3175001 **product will be available for order the week of 5/13**

3420002

3163008

3163015

3163022

3163023

Date Updated: 05/08/13
Last Update:05/17/13

Lotus
New Lotus cans - Just Juicy cans (except goat) are expected to deliver by the end of May. The Goat is still delayed due to ingredient issues. I will update when I have an ETA for this sku.

Regions Affected: All
Date Added: 04/17/2013
Date Updated: 05/16/13

Lucky Litter
Vendor was sold to Radio Systems, who does not want continue with ASC. This line will be discontinued when all product is depleted.

Date Added: 5/15/13

Merrick

Treats update:

New Zealand Summer Sausages, French Country Cafe Sausages, Grammy Pot Pie Sausages, Thanksgiving Dinner Sausages, ETA mid may

Wishbones, Porky Pumpers, Snozzles, Smoked Moo Tubes 6in, Lamb Chews, Miss Porky Chews - ETA unknown at this time

Date Added: 08/29/12
Last Update: 5/9/13

MidWest Metals

The new A.C.E. crates will replace all i crates. Midwest if out of the 22" ACE crate. No ETA yet.
Mosaic beds are being discontinued due to low sales. Maxx beds are the new beds that will replace Mosaics.
The Black Ex Pens without doors are being discontinued and the ones with doors will replace them.

Date Added: 11/20/12
Last Update: 05/15/13

Multipet
Due to the holidays and a huge 4th quarter in 2012, has led to a less ideal stock situation. We are being zeroed on more than 60% off products ordered.

Last Update: 05/15/13
Regions affected: All
Resolution Date: Mid-May

Native/KNG
Native is experiencing packaging supply issues on the following items:

1072690 - Native Level 2 Chicken Adult 40# (ETA 02/25)
Native has discontinued all 5# and 15# items. 40# remains unchanged.

Date Added: 01/25/2013
Date Updated: 05/10/2013

Natural Polymer
Vendor has been having supply issues due to increased demand and we currently have purchase orders due in on 05/03. The vendor notified me on 4/29 that all items are 2 to 4 weeks out from full production and they are thousands of cases behind and we will definitely be shorted the items below as there is no ETA on when they will be back in full production.

Item 10688 NBone Quado Dog Chew 7z

Item 6700774 Get Naked Pup HLTH TRT SM 6.2z Puppy Chews

Item 6201141 NBone Chic SM 2pk 1.4z 201141 Bag

Date Added: 4/30
Resolution Date: Expected to see slight stock increases beginning in May.
Regions Affected: All
Date Updated: 05/15/2013

Nature’s Cafe
New packaging is coming soon for all Nature's Cafe wild bird. Some slow moving skus are being discontinued. A few skus will change size. Brown Bag and White Bag are being discontinued for a poly woven N Cafe branded bag. Specifics will be sent out on a separate spreadsheet.

Date Added: 4/23/13
Last Update: 05/15/13

Natures Variety
All LID Dog & Cat Salmon cans have been discontined due to quality issues.

Region Affected: All
Date Added:4/16/13

Item 9609179 Raw Boost GF Chic Cat 1# is currently unavailable from NV.

Region Affected:Fife Wa.
Resolution Date:Unknown
Last Update:5/16/13

NaturVet
Due to overwhelming demand Naturvet has limited supply of the following items

#79903581 Hip & Joint 120ct

#79903257 Senior Hip & Joint 120ct Soft Chew

#79903461 2-in-1 Cat Senior Vitamin Plus Glucosamine Soft Chews

#79903588 Hairball with Catnip

Region Affected: All
Date Added: 5/2/13
Resolution Date: 5/14/13

Our Pets
The following item is not available from Our Pets at this time:

4120982 OP Play N SQK Wobble Mouse 1050012098 (this item is out until the end of May)

Regions Affected: All
Last Update: 04/15/13

Our Pets orders are delayed about a week out as of 5/09 due to high demand in orders.

Regions Affected: All
Last Update: 05/15/13

Organic Pet Superfood (See BIXBI)

Performance Pet
Our Performance Pet PO's have been delayed and are expected to arrive in all warehouses by 5/20. These should all ship in full. Due to their bag issues, production issues and shipping out-dated product, we are currently out of multiple skus in all warehouses. They are expected to have all issues resolved by mid-May so we should start to see inventory back on track at that time.

Regions Affected: ALL
Date Added: 12/11/12
Last Update: 05/10/13

Petropics
Delayed: New Tiki Cat items ETA unknown at this time

Regions affected: Fife, Denver, Stockton
Date added: 3/28/13
Date updated: 5/9/13

Pet Guard
The following items have were short on our last PO and we will have shortages.

3040034 PG Prem Chic Cat Kitten 8#

3040225 PG Org Mature Cat 2.2#

3050385 PG Lifespan Chic Dog 36#

The following items have just become outdated:

3004128 PG Chic Liv Veg SR Dog 14z

3004227 PG Liv Veg Wheat Germ 14z

3004425 PG Gumbo in Gravy ALS 14z

Region Affected: Commerce, CA
Resolution Date: End of May
Last Update:5/16/13

Planet Dog
The following items are currently unavailable from Planet Dog due to an increase in orders. They will be due back in on the days notated below!

7000701 PDOG Cozy Hemp Harness Pur MD - Mid June

7006215 PDOG Cozy Hemp Collar Purple MD - Mid June

7007182 PDOG Orbee Soul Bone Teal LG - End of June

Regions Affected: All
Resolution Date: Unknown
Last Update: 05/15/13

Precise
The following items are being shorted in Fife due to a delayed PO:

3155909

3383906

3387102

3361300

3385306

3363502

This delayed PO will be arriving on 5/10.

Last Update: 05/17/13

Primal
Primal is having raw material issues on #39446 Primal RAW Buff Mar Bone 2" and ALL buffalo items. While they continue to locate more product,shotages will happen as they are rationing what product they do receive.

Regions Affected: All
Resolution Date: Unknown
Last Update: 05/16/13

Procter & Gamble (Natura)
Due to the recent voluntary recall of Natura items, we are currently out of stock in all warehouses of most skus. We are currently on allocation so can only order limited amounts of whatever items are currently being made. We expect this to continue for a few more weeks before we can go back to ordering normal stock levels. We expect to be back in full stock towards the end of May.

Date Added: 04/10/2013
Date Updated: 05/16/2013

Raw Advantage
Due to unforseen sales RA is out of:

15023 Org BF Rec Dog Cat 1#

Region Affected: Fife
Resolution Date:Mid May
Last Update:05/09/13

Redbarn Pet Products
The following Items have been discontinued by Redbarn:

245010 5" 10pk Steer Sticks

250424 Bully Sprungs

60JS01 Deli Stix 1# Bag

60JS02 Deli Stix 7# Jar

609006 Chewy Louie 2Pk Barn Bagel

601023 2Pk PB Filled Rolled Rawhide

Date Added: 9/20/12
Regions Affected: All
Last Update 05/14/13

Due to supplier issues Redbarn is experiencing shortages on the 100 ct Cow Ear Box.

ASC#4502006 #500C01 COW EARS 100ct Box

Date Added: 02/01/13
Regions Affected: All
Last Update: 05/14/13

The following items will be in short supply due to a lack of rawhide inventory at Redbarn. Earliest expectation of inventory returning to normal is June 2013

16542 RB Filled Rawhide Roll BF

16544 RB Filled Rawhide Roll Chic

16546 RB Filled Rawhide Roll Lamb

16548 RB Filled Rawhide Roll PB

Date Added: 02/19/2013
Regions Affected: All
Last Update 05/14/13

Due to supplier issues Redbarn is experiencing shortages on the 100 ct Pig Ears SMK Box.

ASC#16132 #50P441 PIG EARS 100ct Box

Date Added: 5/14/13
Regions Affected: All
Expected Resolution Date: 06/14/13
Last Update: 05/14/13

Royal Canin

Royal Canin is still experiencing raw material shortages which will cause temporary out of stocks in all warehouses. No ETA on resolution.

Regions Affected: ALL
Date Added: 02/04/13
Last Update: 05/16/13

Thundershirt
Vendor is running a promotion May - July where all of the Thundershirts will be stickered with the information regarding the promotion.The promotion will be for consumers to enter their information (online) for a chance to be 1 of 9 grand prize winners. They will be asked to provide some personal information, sych as what causes their dog’s anxiety and where they purchased their Thundershirt. The winners will be splitting the $30,000 prize.

Date Effective: Orders leaving Thundershirt facility after April 15th.
Regions Affected: All
Date added: 05/15/13

Treats for Chickens
Vendor is out of mealworms until Mid-May. ETA in Stockton late May. Fife & Denver-early June.

Date Posted: 4/26/13

Last Update; 05/15/13

US Pet / Darford

Darford has undergone the following changes since Oct 2012:

The company is now out of receivership and is moving forward under the ownership of Can-Am Pet Treats. They will still keep the Darford brand name. Current shortages are due to the Canada plant being shut down for 10 days while everything was sorted out.
The plant is now open and is producing 24 hours a day, 5 days a week. They kept the same employees so we shouldn’t see a lag in turn around. A U.S. plant is planned to be online within the next 6 months.

Date Effective: 11/26/12
Last Update: 05/10/13

VEE Enterprises
Vendor has a week delay on current purchase orders submitted due to materials supply issue with Peacock Feathers.

Resolution date: 05/17/13

The following product has been discontinued by the manufacturer.

7000230 VEE Wiggle Bouncer Cat Toy

Date Added: 05/07/13

VIP
Per VIP, the following items are currently out of stock and not available to ship to ASC until the end of May.

1903946 VIP Beer Bottles Heini Sniffn

Date Added: 5/15/13
Regions affected: All

Wellness / Eagle
We are still experiencing shortages on both Wellness and Eagle POs.

Currently experiencing manufacturing issues with item# 35494.

Last updated: 05/10/13

Wholesome Hide
There have been several inquiries regarding the Basic Bones line of products as compared to the Wholesome Hide products.

WHOLESOME HIDE: Made always and only in the USA. Wholesome Hide is one of the only companies making rawhide dog chews in the USA with USA sourced rawhide. See additional information on their website: wholesomehide.com

BASIC BONES: Made in Mexico with USA rawhide at a plant directly overseen by the USA company. See additional information on their website: basicbones.com

Date Added: 2/16/12
Date Updated: 05/10/13

Wholesome Hide reports sales have increased 40 percent

Wholesome hide has seen enourmous sales growth since october of 2012 and the christmas season was so strong it nearly depleted the entire in stock inventory. Hide suppliers need several weeks to respond to increased demand. one of the most popular rawhide products takes up to 10 days to dry. Wholesome hide is currently running the drying facility 24/7 to keep up with orders but we may see longer lead times until production is caught up.

Date Added: 3/19/13
Date Updated: 05/10/13

Worldwise
The following items are currently unavailable until the end of May.

6493646 Petlink Catnip Mouser

6493639 Petlink Catnip Spin

Date Updated: 05/15/2013

Wysong
All Synorgon and Anergen items are presently on back order and will be unavailable until Wysong launches new packaging. With a 4-5 week lead time we don't expect these to be back in stock until the end of June.

53239

53242

5030156

53194

53224

53227

Date Added: 04/29/2013
Date Updated: 05/10/2013