Jodi Sanchez

Jodi Sanchez

Senior Director Customer Experience

VP of Customer Service

As a proud grandmother to the dogs of her three daughters, Jodi sees firsthand the joy and fun that pets bring into families’ lives. Working at Animal Supply Company allows her to spread that joy by supporting the well-being of pets everywhere.

Her current role gives Jodi the opportunity to live out her passion for serving others while developing future industry leaders. As VP of Customer Service, she takes care of our customers’ every need. Her work is driven by a simple, yet powerful philosophy: If customers and vendors win, the company wins.

Jodi has more than 30 years of customer service experience; she started her career at age 19! She has worked for companies in the consumer products, footwear manufacturing and check & forms printing industries. Her career highlights include managing 18 call centers simultaneously and overseeing a fleet of 1,200 cars for a sales team.