Animal Supply Connect is just one of the digital innovations Animal Supply offers to help you grow your business, save on costs, and continue to meet the changing expectations of pet shoppers.

With Connect, you can:

• Retain existing pet shoppers who prefer both in-store and online shopping
• Win back customers who may have migrated to big online retailers
• Meet pet shoppers’ desire to shop local, support small businesses and enjoy rapid delivery

With Animal Supply Connect, you focus on what you do best – selling product and leave the shipping to us! The process is simple:

• Pet shoppers browse and purchase through your online store
• Animal Supply receives the online order and delivers to your customers using smart logistics
• Packages arrive, with your store name on the invoice, within two business days

Although Connect has no setup fees, technical work may sometimes be needed to ensure system criteria are met. This cost would belong to you, as the retailer.

Retailers also pay for the cost of the item and for shipping to the consumer. However, the item prices and shipping costs passed on to the consumer are specified by you.

If you sell online, or are considering doing so, Animal Supply Connect can deliver products from your online store to pet shoppers’ front doors within 2 business days.

This innovative solution allows you to gain an instant competitive edge in the online marketplace and win back your pet shoppers who might be using other e-commerce solutions.

Due to the overwhelming interest in the program, we’re currently on a waitlist. You can secure your spot on the list by signing up here.

Today’s pet shoppers enjoy a blended shopping experience. Animal Supply Connect was designed to help independent pet retailers meet the growing expectations of pet shoppers by creating the online experience your customers want. Connect is not meant to replace in-store experiences, but to provide the online solution pet shoppers need when they are short on time.

Connect allows retailers to reach 99% of the U.S. population with 2-day delivery while taking advantage of ASC’s discounted shipping rates.

Connect eliminates common overhead costs, which means retailers can offer an expended inventory while removing the cost of ordering, unloading, and housing product in their stores.  Eliminating these costs allows for a competitive edge on pricing.

Typical onboarding takes between 3-4 weeks. More complex systems can take up to 4-6 weeks.

Yes! With Connect, packages are branded for your store. The shipping label included with each shipment will reflect your store’s logo, name, address, and any other store information you would like specified.

Although all interested retailers are invited to apply, we encourage the establishment of a web presence (either a website or a 3rd party commerce tool) prior to application.

No, Connect has no hidden fees. Retailers pay the cost of the item and shipping. Item price and shipping cost to consumers is specified by the retailer.

Connect does not charge additional fees for standard packing materials.

Animal Supply Connect offers over 6,000 SKUs for fulfillment. Retailers may update their current item selection through the Animal Supply Connect portal at any time.

The available products may be amended by Animal Supply at any time.

To utilize Connect, you must have an online storefront. You can get started with Shopify, a preferred eCommerce partner that seamlessly integrates with the Connect program. Learn more here.